Privacy Policy of Gleam Harbour
Gleam Harbour operates the website available at www.gleamharbour.sg. This Privacy Policy describes how Gleam Harbour collects, uses, and discloses your personal information when you visit our website or interact with our services. We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA).
1. Information We Collect
We collect various types of information from and about users of our website, including:
- Personal Data You Provide to Us: This includes information you provide when you fill out forms on our website (e.g., contact forms, service booking requests), subscribe to our newsletters, or interact with us through calls or emails. This may include your name, email address, phone number, vehicle details (make, model, license plate), and any other information you choose to provide.
- Usage Data: We automatically collect certain information about your device and how you interact with our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This data helps us understand how our website is used and allows us to improve our services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
Gleam Harbour uses the collected data for various purposes:
- To provide and maintain our services, including processing service requests and appointments.
- To notify you about changes to our services or policies.
- To allow you to participate in interactive features of our services when you choose to do so.
- To provide customer support and respond to your inquiries.
- To monitor the usage of our service and analyze trends to improve our website and service offerings.
- To detect, prevent, and address technical issues or fraudulent activities.
- To send you relevant updates, promotional materials, or offers that may be of interest to you, in accordance with your communication preferences.
3. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, analytics providers, IT support). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your personal data may be transferred as part of the transaction. We will ensure the confidentiality of your personal information and notify you before your personal information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes compliance with legal obligations, protecting and defending the rights or property of Gleam Harbour, preventing or investigating possible wrongdoing in connection with the service, protecting the personal safety of users of the service or the public, and protecting against legal liability.
4. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data. In Singapore, under the Personal Data Protection Act (PDPA), you have the right to:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete personal data.
- Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Links to Other Websites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: 2847 Ang Mo Kio Avenue 10, #07-12 Techpoint, Singapore, Singapore, 569614